Asad Malik

Director of Customer Success AppZen

Asad Malik is Director of Customer Success at AppZen, where he works with enterprise finance teams to drive adoption and value from AI-powered finance automation. His background spans customer success, strategic operations, implementation, expense and invoice management, expense auditing, and accounts payable processing. Prior to AppZen, Asad held roles with SAP Concur and SAP, giving him extensive experience across finance technology, implementation, and customer operations.

Agenda Day 1

10:30 AM From Manual AP to Intelligent Automation: Lessons from CDM Smith

Finance teams are under increasing pressure to reduce manual work, improve control, and create more scalable processes without disrupting the systems and workflows already in place. In this session, Asli Monahan of CDM Smith joins Asad Malik of AppZen for a practical conversation on applying AI and automation across finance operations. They'll discuss the realities of introducing intelligent automation into established processes, lessons learned along the way, and how organizations can approach transformation in a way that balances efficiency, accuracy, governance, and user adoption.

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