Daniel Moore

SVP Claim Shared Services CNA Insurance

Dan is an outcome oriented, results driven global leader with experience building high employee engagement organizations that deliver customer centric solutions for companies across a variety of industries including P&C Insurance, Healthcare, Telecommunications, Cable/Media/Entertainment, Pharmaceuticals, High Tech, Outsourced Services, and Claims Management.

Day One: June 6

9:45 AM Intelligent Continuous Improvement: Optimizing Business Process Management with AI

SSON Research & Analytics reports that only 27% of surveyed members list Artificial Intelligence as an investment area for 2023, yet 87% have listed end-to-end process transformation as a top priority. In conversation with Dan Moore, SVP Claim Shared Services at CNA Insurance, this conversation will discuss why SSOs should consider AI THE investment area for 2023 if they’re looking to improve and streamline business processes. This session will discuss:

Common use cases for AI in business process management
How AI can help improve decision making in business process management
How Dan is utilizing AI to augment human talent in claims at CNA

This session is eligible for CPEs

Field of Study: Business Management & Organization – Non-technical

Count: 0.6 CPEs

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