David Naccarato

P2P is the top prioritized group selected by shared services for automation. This makes sense; it’s a process that affects the cashflow of the business and often has the highest number of touchpoints. This session will discuss how P2P automation can be so user-friendly that even someone using it for the first time, or very occasionally, has no challenges. This session will cover:

• Why P2P as a process has the biggest impact on the business
• The importance of delivering the right customer experience for both internal and external stakeholders
• From low-code, no-code to RPA and SAP – what are the tools to make the UX friendly from the get-go

CPE: Finance - Technical 0.6 CPEs