Redefining the Future of Work through Innovation, AI, and Skills-Based Strategy
Agenda Day 1
9:00 am - 9:30 am
Building a Successful Upskilling Program: Onboarding, Continuous Learning & Skills Matrix
Ranjit Peter -
Global Capability Leader,
NIQ
In SSON Research & Analytics’ 2025 State of the Industry Survey, 49% of respondents listed upskilling employees as their number one objective in 2025, far above business partnering (35%) and leveraging automation solutions (35%). This is particularly important in finance as digitalization and organizational transformation mean that far from just dealing in numbers, finance leaders are expected to be strategic, analytical, and client-facing. In this session, we invited NIQ Capabilities Leader Ranjit Peter to share their fantastic upskilling program.
9:45 am - 10:30 am
Panel Discussion: The Truth (& Myth) of Agentic AI in HR
Claudia Petrocchi -
Vice President, HR Operations,
CSL Behring
Google “Agentic AI in HR” and you’ll find thousands of hits (many of them created by AI itself), but what does the reality look like? Which processes make the best candidates for utilising AI agents, what does the change management process involve, and what exactly is the return on investment? This panel discussion gathers three experts to discuss how they’re applying AI in their HR operations. In short, this panel will examine:
10:45 am - 11:15 am
Redefining HR: From Policies to Powerhouse of Business Growth
Tonia McMillan -
Vice President, HR,
Amtrak
Derek Aranda - Former General Manager, Global Supply Chain, Shell
Human Resources is no longer just about policies, payroll, and paperwork. As organizations navigate rapid change and the rise of AI, HR has a critical opportunity to step into a true strategic partner role, helping shape the future of work, culture, and organizational success. This session explores how HR leaders can elevate their impact and position themselves at the center of business transformation. The session will cover:
11:30 am - 12:00 pm
HR Transformation in the Age of AI
HR Transformation in the future means not just step-by-step automation but reimagining every part of your HR function as fully, digitally enabled. Here, transactional processes will be autonomous, data will be available in real-time, and the focus will be squarely on employee experience. But where to start? In this session, we talk about:
12:15 pm - 12:45 pm
Workforce Analytics 101
In the last few years, workforce analytics has been embraced by many organizations as an answer to the skills gap and a way to ensure productivity for a remote/hybrid workforce. If you’re not already on board, then this session provides a great snapshot into the benefits and practicalities of implementing workforce analytics. We’ll cover:
