APAC Focus Day - Thursday, September 21st

12:00 pm - 12:30 pm Case Study: Applying RPA To revolutionize Tax & GST

Supriya Sharma - Head of Finance Function, Boston Scientific Services and Boston Scientific R&D India
  • Overview of RPA and benefits to the finance function 
  • Building a business case for RPA/Automation for any finance process 
  • Resource requirement and project implementation 
  • User Testing and Modifications 
  • Challenges and Support Required 
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Supriya Sharma

Head of Finance Function
Boston Scientific Services and Boston Scientific R&D India

12:45 pm - 1:15 pm Bitesize vs. End-to-End Intelligent Automation

Mahish Pandey - Global Lead – Finance Business Process Automation Lead, ABB
  • Pros and cons of bite-sized vs. end-to-end automation 
  • Which option provides the best approach for scalability, integration, and cost-savings? 
  • Implementation considerations: How data requirements differ. 
  • How to manage user involvement and expectations 
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Mahish Pandey

Global Lead – Finance Business Process Automation Lead
ABB

11:45 am - 12:15 pm Communicating The Wider Value Proposition Of IA: Both Financial And Non-Tangible Benefits

When building a business case for automation or AI investment, the temptation has always been to focus on cost-savings or productivity enhancements. However, this is only half the story. With many shared services now focusing on becoming value-adding Global Business Services the ability of AI to drive innovation, assist in more accurate decision making and enhance employee engagement, is becoming more apparent. This session delves into how you can understand and communicate the wider value proposition of IA and AI, focusing in on:

·       From cost-savings to employee experience, how is IA changing organizations

·       Communicating and capturing both the financial and non-financial benefits of IA

·       Using AI to generate innovation in a hybrid environment

·       Harnessing AI FOMO

12:30 pm - 1:00 pm RPA Evolution: What Have We Learned?

Despite a multitude of intelligent automation offerings, in 2023 Robotics Process Automation (RPA) remains as the top technology invested in, by a mile. In fact, in SSON R&A’s State of the IA Market 2023, 58% of respondents cite RPA as their top investment priority, streets ahead of the second most coveted technology, process mining.  We’ve been talking about RPA in shared services for at least 8 years, so now seems like a good opportunity to revisit its application and understand just what we have learned. In this session we’ll examine the use, success, and failures of RPA to assist you in your upcoming projects.