Ramnath Natarajan

Director of Information Technology, Intelligent Automation CoE JOHNSON CONTROLS

Ramnath Natarajan is a distinguished leader in Intelligent Automation with 20 years of experience driving business transformation through AI/ML, RPA, low code/no code platforms, integration, and BPM. As Director of the Automation and Integration CoE at Johnson Controls, he leads a cutting-edge technology team focused on building AI and intelligent automation solutions, collaborating closely with vendors like UiPath, Microsoft, and MuleSoft. Ramnath contributes to the broader tech community as an Advisory Board and Council Member, and as a columnist for “AI & IA: The Art of the Possible” at SSON Network. A sought-after speaker, he has presented on Agentic AI, Generative AI, and Intelligent Automation at major events including Microsoft Build, SSON Intelligent Automation Week, and UiPath Forward.

9th September 2025

10:00 AM Panel Discussion: Navigating the Landscape of Emerging Tech Trends: Prioritizing Smart Investments and Maximizing ROI

As emerging technologies like GenAI and agentic AI gain momentum in the GBS space, organizations face growing pressure from higher management to invest wisely in technology that can deliver measurable ROI. This session explores how to overcome the hype, prioritize high-impact automation areas, and make smarter decisions around vendor selection. Gain practical insights into aligning tech innovation with real business value, future-proofing your roadmap, and integrating emerging tools into your broader digital strategy.

Key topics include:

Exploring emerging trends: agentic AI, prompt engineering, and the autonomous enterprise
Integrating automation into broader digital transformation strategies
Balancing innovation hype with practical, results-driven outcomes
Navigating evolving tech stacks and vendor ecosystems

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