9th September 2025
9:00 am - 9:45 am
EST
Activate AI’s Limitless Potential with Real-World Applications and Practical Methods of Execution
Michele Carlson -
Director of Product Marketing & Head of Content Strategy,
NiCE
AI's potential is limitless, but the real question for organizations is how to truly capitalize on the opportunity. In this session, discover how AI and agentic technologies are being deployed across business functions to create a measurable impact and reduce the burden of repetitive tasks for workers. We’ll also explore what sets apart organizations that scale automation with success from those that remain stuck in the pilot phase.
Key Topics Include:
- How AI is enabling smarter and agile decision-making
- How to overcome challenges and successfully transition from pilot to production
- The critical role of human-AI collaboration in successful technology implementation
- Practical Use-cases of AI implementation
10:00 am - 10:30 am
EST
Operationalizing AI at Scale: Unlocking Value with Agentic Processes
Zishan Ali Khan -
Senior Sales Engineer,
Camunda
As business orchestration and automation technologies converge with AI, IT leaders face growing pressure to scale automation without sacrificing control or flexibility. Learn how leading organizations are operationalizing AI through agentic process orchestration, blending AI agents with human oversight in complex workflows. Discover how open, composable platforms can enable scalable orchestration, AI integration, and governance across end-to-end processes to future-proof architecture and deliver real business value.
10:45 am - 11:15 am
EST
Integrating Flexible, Scalable AI into Your Tech Stack
James Davies -
CEO,
Kinetic Data
Most “agentic AI” pitches sound the same, and quietly lock you into a single platform. This session offers a smarter alternative: design AI as a flexible layer, not a foundation. Keep AI and the user experience decoupled from core systems, treat data as a central product layer, and coordinate work across tools, not within silos. We’ll share a practical blueprint, real-world lessons from federal and enterprise teams, and a quick hands-on exercise to help you map your own stack in minutes.
11:30 am - 12:15 pm
EST
Panel Discussion: Paving the Way for Organizational Change: Empowering Employees with Tech Skills for an AI-enabled workforce
Wioletta Straczek -
Senior Director, GBS Finance Transformation and Lean Partner,
Jacobs
Melissa Green - Senior Director Human Resources, Shared Services, Footlocker
Kartick Kalaimani - Vice President, Global Contract to Cash Value Stream Lead, Dentsu
With organizations being increasingly driven by AI and automation, preparing your workforce for the future has never been more essential. In this session, we will explore how organizations can embrace change management and empower their employees with the necessary tech skills needed for an AI-enabled future. From implementation and upskilling strategies to paving the way for internal roles that act as AI champions, our panel will offer actionable insights on collaborative approaches to furthering your organization’s automation goals.
Key topics include:
- Exploring emerging trends: agentic AI, prompt engineering, and the autonomous enterprise
- Integrating automation into broader digital transformation strategies
- Balancing innovation hype with practical, results-driven outcomes
- Navigating evolving tech stacks and vendor ecosystems
