Vladimiro Ferreira

Over 40,000 purchase orders are created and processed every year, just for indirect materials and services. Frustrated requesters due to the amount of required information to be filled in, overloaded teams on the purchasing departments must perform quality checks on that data and even more frustrated accounts payable teams that are on the receiving end of process and data mistakes. The Automation CoE was able to combine three technologies to automate this process almost fully and aim to increase efficiency, quality, and smoother ordering process, while having a much better employee experience. 

• Developing and implementing a GenAI-powered IDP Solution 
• Leveraging the existing RPA automations 
• Deploying an AI agents framework for orchestration and user interaction