Marilyn Krichko

Head of Continuous Improvement Automation Spectrum Brands

Tuesday, July 12, 2022

10:15 AM FIRESIDE CHAT Making Automation Stick for AP: End-to-End Case Management and Workflow Distribution

From improving customer experience to reducing handling time and error rates, interactive workflows can enable greater collaboration and streamline exception handling for AP. This session will cover:

  • Moving case management out of the inbox and onto a platform
  • Orchestrate people and processes with interactive workflows 
  • Managing less structured work like exception handling, incidents and investigations


Field of Study: Finance - Technical 0.6 CPEs