Professional GBS™ is a training module that teaches critical Global Business Services (GBS) skills. With the term ‘GBS’ often approached incorrectly, this has led to too many sub-par executions. There is a right way to execute GBS, as witnessed by the incredible success of the model in many of the Fortune 20 companies, including Procter & Gamble, where the term was first invented in the early 2000s.
That model has now been encapsulated into five areas: GBS Foundation, Service Management, Operations Management, Transformation & Change Management and Leadership.
This is your opportunity to become certified in GBS, entirely online!
*Program available for practitioners only*
Most of the challenge in Global Business Services is applying its concepts to your unique situation. We all know that driving scale and productivity via shared services (whether within the GBS or CIO framework) is a proven success model. We know that climbing up the value ladder from cost savings to creating new business value is the way to go. The challenge is always in this "how". That is where the "GBS Applied Series" comes in.
This training bundle delivers live, instructor-led use cases that gets to the "how" and delivers answers to specific questions, not on the concepts and theories of GBS.
Participants may customize their bundle, choosing 6 out of 10 use cases, designed to answer your critical business questions.
The use case short courses are delivered entirely online.
*Program available for practitioners only*
The programs begin February 2021 and pre-registration is required.
Professional GBS™ Certification obtained:
Certified Business Services Institute Professional™ (BSIP™ Designation)
GBS Applied Knowledge Series Certification obtained:
Applied Business Services Leadership Certificate from the Business Services Institute
The training is brought to you by Inixia, a leader in practical business services and digital transformation, in an initiative to professionalize Global Business Services through clearly defined standards and best practices; training; certification; and advisory services.
*Program available for practitioners only*
For more information contact: naomi.secor@ssonetwork.com
This program is divided into 5 major components:
Foundation, Service Management, Operations Management, Transformation & Change Management and Leadership.
The foundation course is based on a common set of terminologies. Having a shared language is important for our discussion of the business model/operating model, understanding how to operationalize the work in GBS.
The three vertical pillars that rest on that foundation are: Service Management, Operations Management and Transformation & Change Management.
The overarching theme, Leadership, incorporates the skills and knowledge needed to truly liaise with the business. Leadership includes how to articulate the value proposition, constantly discover new opportunities for the business, reinvent a business model, automate and, importantly, build key capabilities for the business.
The Professional GBS Certification program is 51 hours.
We know that climbing up the value ladder from cost savings to creating new business value is the way to go. The challenge is always in this "how".
The Applied Knowledge Series is a training bundle focused on a series of specific questions, not on the concepts and theories of GBS.
Students may choose 6 out of 10 critical use case scenarios, delivered live by industry experts.
Filippo Passerini
Co-Founder
Inixia
Javier Cano
Director, Global Business Services
Walmart
David Cohen
Advisor
Inixia
Tony Saldanha
President
Inixia
Vikrant Gadgil
Vice President and Chief Information Officer
Chesapeake Utilities Corporation
Brent Duersch
Senior Director of Digital Transformation
Walmart Global Tech
Michael Fulton
VP of Product Strategy & Innovation & Official Member of Forbes Technology Council
Expedient
Kip Fanta
Principal
Kip Fanta Group