Professional GBS™ is a training module that teaches critical Global Business Services (GBS) skills. With the term ‘GBS’ often approached incorrectly, this has led to too many sub-par executions. There is a right way to execute GBS, as witnessed by the incredible success of the model in many of the Fortune 20 companies, including Procter & Gamble, where the term was first invented in the early 2000s.
That model has now been encapsulated into five areas: GBS Foundation, Service Management, Operations Management, Transformation & Change Management and Leadership.
This is your opportunity to become certified in GBS, entirely online!
The programs begin June 2021 and pre-registration is required.
Professional GBS™ Certification obtained:
Certified Business Services Institute Professional™ (BSIP™ Designation)
The training is brought to you by Inixia, a leader in practical business services and digital transformation, in an initiative to professionalize Global Business Services through clearly defined standards and best practices; training; certification; and advisory services.
This program is divided into 5 major components:
Foundation, Service Management, Operations Management, Transformation & Change Management and Leadership.
The foundation course is based on a common set of terminologies. Having a shared language is important for our discussion of the business model/operating model, understanding how to operationalize the work in GBS.
The three vertical pillars that rest on that foundation are: Service Management, Operations Management and Transformation & Change Management.
The overarching theme, Leadership, incorporates the skills and knowledge needed to truly liaise with the business. Leadership includes how to articulate the value proposition, constantly discover new opportunities for the business, reinvent a business model, automate and, importantly, build key capabilities for the business.
" I truly feel like I have access to the most creative and advanced thinking in the world of GBS."
“This is a great way to build the skills to make you successful in the eyes of your executive team.”
“Marvelous experience! We learned from leaders who have already been through the hard patch and then brought to us the whole pack of do’s and don’ts at the highest and best levels. It was an exciting experience.”