PROFESSIONAL GBS
CERTIFICATION PROGRAM
Provided by Inixia in Partnership with SSON
Online courses commence February 2021 with limited spaces
Why is Professional GBS Certification So Important?
Global Business Services (GBS) is one of the hottest areas of corporate development in driving optimized performance across business support services. GBS is also the primary vehicle for driving digital transformation. According to SSON's 2020 survey, 60% of shared services around the world already operate as GBS and another 18% plan to move to the model within five years. And yet, GBS as a practice lacks the standardization and broadly acknowledged certification that such an influential operation would be expected to have.
With the GBS industry poised to hit $111bn by 2025, the fact that we still see so many 'failures' is simply unacceptable. Most of these are due to a faulty approach, framework and implementation. That is why today, more than ever, a trusted and proven methodology is key.
With the GBS industry poised to hit $111bn by 2025, the fact that we still see so many 'failures' is simply unacceptable. Most of these are due to a faulty approach, framework and implementation. That is why today, more than ever, a trusted and proven methodology is key.
1. Professional GBS™ Certification
Professional GBS™ is a training module that teaches critical Global Business Services (GBS) skills. With the term ‘GBS’ often approached incorrectly, this has led to too many sub-par executions. There is a right way to execute GBS, as witnessed by the incredible success of the model in many of the Fortune 20 companies, including Procter & Gamble, where the term was first invented in the early 2000s.
That model has now been encapsulated into five areas: GBS Foundation, Service Management, Operations Management, Transformation & Change Management and Leadership.
This is your opportunity to become certified in GBS, entirely online!
*Program available for practitioners only*
2. GBS Applied Knowledge Series Training Bundle
Most of the challenge in Global Business Services is applying its concepts to your unique situation. We all know that driving scale and productivity via shared services (whether within the GBS or CIO framework) is a proven success model. We know that climbing up the value ladder from cost savings to creating new business value is the way to go. The challenge is always in this "how". That is where the "GBS Applied Series" comes in.
This training bundle delivers live, instructor-led use cases that gets to the "how" and delivers answers to specific questions, not on the concepts and theories of GBS.
Participants may customize their bundle, choosing 6 out of 10 use cases, designed to answer your critical business questions.
The use case short courses are delivered entirely online.
*Program available for practitioners only*
Obtain Your Certification -
Programs Begin February 2021
The programs begin February 2021 and pre-registration is required.
Professional GBS™ Certification obtained:
Certified Business Services Institute Professional™ (BSIP™ Designation)
GBS Applied Knowledge Series Certification obtained:
Applied Business Services Leadership Certificate from the Business Services Institute
The training is brought to you by Inixia, a leader in practical business services and digital transformation, in an initiative to professionalize Global Business Services through clearly defined standards and best practices; training; certification; and advisory services.
*Program available for practitioners only*
For more information contact: naomi.secor@ssonetwork.com
Program Benefits
Become certified as a GBS professional
Using a proven methodology based on highly successful companies
Obtain a guided framework
Receive a step-by-step action plan, questions, checklists, schedule, stakeholder involvement guide, and measurable outcomes
Develop a framework tailored for your particular context
Enable digital transformation to be the innovation engine for your organization
Create value and reduce costs
GBS provides a first-of-its-kind opportunity to certify your organization to deliver up to 50% cost reductions, increased agility and 3X the value creation
Professional GBS™Certification
Agenda At-A-Glance
This program is divided into 5 major components:
Foundation, Service Management, Operations Management, Transformation & Change Management and Leadership.
The foundation course is based on a common set of terminologies. Having a shared language is important for our discussion of the business model/operating model, understanding how to operationalize the work in GBS.
The three vertical pillars that rest on that foundation are: Service Management, Operations Management and Transformation & Change Management.
The overarching theme, Leadership, incorporates the skills and knowledge needed to truly liaise with the business. Leadership includes how to articulate the value proposition, constantly discover new opportunities for the business, reinvent a business model, automate and, importantly, build key capabilities for the business.
The Professional GBS Certification program is 51 hours.
Applied Knowledge Series
Agenda At-A-Glance
We know that climbing up the value ladder from cost savings to creating new business value is the way to go. The challenge is always in this "how".
The Applied Knowledge Series is a training bundle focused on a series of specific questions, not on the concepts and theories of GBS.
Students may choose 6 out of 10 critical use case scenarios, delivered live by industry experts.
Meet Inixia's Founders
Filippo Passerini
President, Inixia
World-class business and digital technology strategist, with decades of business-building career with Procter & Gamble, President of P&G's GBS Operations and Enterprise CIO.
Tony SaldanhaCEO, Inixia
Globally recognized expert and thought leader in Global Business Services (GBS) and digital technology, with a 27-year career running Procter & Gamble's multi-billion dollar GBS and IT operations globally.
Meet Some of Your World-Class Instructors
Filippo Passerini
Co-Founder
Inixia
Javier Cano
Director, Global Business Services
Walmart
David Cohen
Advisor
Inixia
Tony Saldanha
President
Inixia
Vikrant Gadgil
Vice President and Chief Information Officer
Chesapeake Utilities Corporation
Brent Duersch
Senior Director of Digital Transformation
Walmart Global Tech
Michael Fulton
VP of Product Strategy & Innovation & Official Member of Forbes Technology Council
Expedient
Kip Fanta
Principal
Kip Fanta Group
Testimonials
" I truly feel like I have access to the most creative and advanced thinking in the world of GBS."
“This is a great way to build the skills to make you successful in the eyes of your executive team.”
“Marvelous experience! We learned from leaders who have already been through the hard patch and then brought to us the whole pack of do’s and don’ts at the highest and best levels. It was an exciting experience.”
Who Should Get Certified in Professional GBS?
The certification programs are designed for SSO and GBS practitioners at all levels. Profiling is done in advance to maximize learning by ensuring students are placed in smaller groups that meet their experience levels and goals.
We encourage students to enroll in the full, Professional GBS Certification Program (5 modules, 51 hours).
Pillar certification is available upon request.
Your instructors are current or former senior practitioner executives from Fortune 20 companies drawing upon more than 1,000 years of practical operational experience leading and developing best-in-class Global Business Services (GBS) organizations.
We encourage students to enroll in the full, Professional GBS Certification Program (5 modules, 51 hours).
Pillar certification is available upon request.
Your instructors are current or former senior practitioner executives from Fortune 20 companies drawing upon more than 1,000 years of practical operational experience leading and developing best-in-class Global Business Services (GBS) organizations.
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