9:00 am - 9:30 amEDT The Global E-Invoicing Reality in 2026 – What You Need to Know
E-invoicing has shifted from a future consideration to a present-day operational requirement. This opening session provides a clear, practical overview of the global e-invoicing landscape and what it means for finance and shared services leaders today. Hear how organisations are preparing for the wave of mandates, what's changed in 2026, and how to build a compliance approach that's ready for whatever comes next.
9:45 am - 10:15 amEDT Building a Future-Ready Compliance Architecture
With multiple mandates, formats, and platforms to navigate, organisations are rethinking how they design their compliance infrastructure. This session explores how leading businesses are creating a single, scalable approach that integrates with existing ERP systems, supports multiple jurisdictions, and removes the need to re-engineer with every regulatory change.
10:30 am - 11:00 amEDT Integrating Agentic AI Across the Order-to-Cash Process
Agentic AI is reshaping every stage of the O2C lifecycle, from credit and collections to cash application and dispute resolution. This session looks at how organisations are moving from pilot projects to enterprise-wide deployment, and the practical lessons being learned along the way.
11:15 am - 11:45 amEDT Creating a Consumer-Like Experience Across the O2C Journey
Today's B2B customers expect the same ease and transparency they get as consumers. This session explores how organisations are redesigning the order-to-cash journey to be more intuitive, self-service, and customer-centric and the impact this is having on DSO, disputes, and retention.
12:00 pm - 12:30 pmEDT Moving from Order-to-Cash to Opportunity-to-Cash
The most forward-thinking O2C functions are evolving beyond cost and efficiency to become strategic drivers of cash, revenue, and commercial insight. This closing session brings together senior leaders to discuss what's next for the function and how to position O2C as a true business enabler.
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