Agenda Day 1

9:00 am - 9:30 am EDT The Global E-Invoicing Reality in 2026 – What You Need to Know

E-invoicing has shifted from a future consideration to a present-day operational requirement. This opening session provides a clear, practical overview of the global e-invoicing landscape and what it means for finance and shared services leaders today. Hear how organisations are preparing for the wave of mandates, what's changed in 2026, and how to build a compliance approach that's ready for whatever comes next.

9:45 am - 10:15 am EDT Building a Future-Ready Compliance Architecture

With multiple mandates, formats, and platforms to navigate, organisations are rethinking how they design their compliance infrastructure. This session explores how leading businesses are creating a single, scalable approach that integrates with existing ERP systems, supports multiple jurisdictions, and removes the need to re-engineer with every regulatory change.

10:30 am - 11:00 am EDT Integrating Agentic AI Across the Order-to-Cash Process

Agentic AI is reshaping every stage of the O2C lifecycle, from credit and collections to cash application and dispute resolution. This session looks at how organisations are moving from pilot projects to enterprise-wide deployment, and the practical lessons being learned along the way.

11:15 am - 11:45 am EDT Creating a Consumer-Like Experience Across the O2C Journey

Today's B2B customers expect the same ease and transparency they get as consumers. This session explores how organisations are redesigning the order-to-cash journey to be more intuitive, self-service, and customer-centric and the impact this is having on DSO, disputes, and retention.

12:00 pm - 12:30 pm EDT Moving from Order-to-Cash to Opportunity-to-Cash

The most forward-thinking O2C functions are evolving beyond cost and efficiency to become strategic drivers of cash, revenue, and commercial insight. This closing session brings together senior leaders to discuss what's next for the function and how to position O2C as a true business enabler.