Jeanette Hibbert

As such a high visibility and complex function, payroll has been somewhat left of the list when it comes to digital transformation. However, an increase in the sophistication of automation solutions alongside the need for agility and risk mitigation means that more and more organizations are looking at digitizing their payroll. Over the last ….years L&G have transformed their payroll from an incredibly labour intensive and reactive process to one which is modern and dynamic. In this session, Payroll Lead, Jeanette Hibbert, talks us through the project discussing:

·        Transforming payroll from a reactive to value-adding process

·        Differentiating between standard exceptions and warnings when automating

·        The effect of payroll transformation on the operating model and employee engagement

·        Ensuring customer experience remains a priority