The benefits of process mining have been well-proven, transparency, cost savings, increased customer satisfaction: and the list goes on. However, knowing you are keen to start your process mining journey is very different from knowing how to implement it. Understanding what the first steps of the project should entail sets the tone for the process. This session will cover: 

• What questions should you be asking before implementing process mining?  
• How to identify where to implement process mining.  
• How to involve and prepare your stakeholders.  
• Do you need a process mining Centre of Excellence?