Whether your shared services are new or emerging, fully operational, mature or advanced, there is always room for improvement to transition to the next level. Lifecycle management can help you understand the evolution of your organization based on performance, workforce longevity and process/IT maturity. Together, we will discuss best practices to create a strategy that advances your model and helps you achieve your future business goals.

·       Level set on what the future of shared services look like

·       Discuss examples and frameworks on how to create long term goals

·       Explore tools and business analytics that can help measure your progress

·       Uncover the link between maturity and smarter investment decisions

·       Discuss the role of Automation and AI to create better, faster, smarter processes

·       Assess strategies to reach next level of maturity focusing on scope expansion, process standardization and improvement, technology, governance models, partnering and customer experience

·       Hear stories of success with actionable takeaways to bring back to your organization