Pinku Dutia

Head of Strategic Initiatives Iron Mountain

Main Conference Day 2 - Tuesday, March 26, 2024

2:45 PM Enhancing Customer Experience Management to Differentiate Your Service

Creating customer retention is proving to be more cost effective for businesses, so value-added partnerships are a top priority. Advancing and streamlining your customer experience can drive efficiency and continuous improvement. Explore strategies to operationalize data to better meet user expectations and consider tools like predictive analytics that can help to support the process to anticipate future needs.

Check out the incredible speaker line-up to see who will be joining Pinku.

Download The Latest Agenda