Shared Services and Global Business Services (SSO & GBS) have undergone a seismic strategic shift as we begin to recover post-pandemic. With the hybrid working model gaining long-term favour across the globe, the way in which GBS are managed and operated to deliver true efficiency has been fundamentally altered.

Ahead of this year's SSO & GBS Virtual Exchange Europe, we spoke exclusively to Vladimiro Ferreira, Head of Automation CoE and Innovation Manager at SEG Automotive, on the lessons learned and opportunities of Digital Twins within SSO&GBS.

Download the full interview now >>