Kydie Rex

Head of Shared Services UTS

Conference Day One: Tuesday, 26th November 2019

Tuesday, November 26th, 2019

3:40 PM How UTS Are Driving Innovation Across Shared Services And Managing Cultural Changes Effectively For Maximum Uptake

UTS have outlined a roadmap for adapting shared services and here will share their work in strengthening processes across finance. Their unique approach to policy and the operational business model will also be discussed and will give you an insight into managing change in culture at all levels within a higher education institution.

  • The journey to uplift shared services: process improvement across travel & expenses and payroll
  • Making changes to the business model: unpicking processes and policy and introducing more accountability
  • Experience of and strategies for confronting resistance to change

Conference Day Two: Wednesday, 27th November 2019

Wednesday, November 27th, 2019

11:40 AM Panel: The Key Challenges of Introducing Transformations To Shared Services in Higher Education

Implementing change within any shared service division or model brings with it a multiplicity of challenges.
This is not only due to large, complex and fragmented operational structures, but also the issue of traditional thinking which has prevailed within the legacy sector for decades.

  • The unique complexities of reporting lines and operational models in higher ed ecosystems
  • The top 5 challenges of centralizing services or introducing change and solutions
  • Factors that have helped the success of shared services operations in different institutions

Check out the incredible speaker line-up to see who will be joining Kydie.

Download The Latest Agenda