Antonello Salamone

According to SSON Analytics, roughly half of shared services have less than 10 processes automated. This is why scaling up should be the next checkbox to tick on the to-do list. But scaling up can be tricky. This session uncovers the common pitfalls, and discusses the potential that new technology approaches provide.

• Why is scaling RPA so hard?
• How can process intelligence discover the next targets?
• How do citizen developer tools apply to SSC?
• What difference do Low-Code/No-Code Platforms make when scaling intelligent automation in SSC?