Leigh Nicholson

Strategic Solutions Lead Takeda

Leigh is responsible for developing and deploying the Takeda Business Solutions (TBS) strategy, including driving and enabling future-focused thought leadership across the TBS organization. Prior to joining Takeda, he was globally responsible for Transformation within the Philips GBS organization, joining Philips after 6 years leading the GBS Transition organization, and various other global transformation initiatives while at Heineken. Leigh started his career with PWC working internationally on large-scale transformation initiatives across multiple industries including Oil & Gas, FMCG, Consumer Packaging, and Financial Services.

Day One, 16th November 2021

12:15 PM Transforming GBS – From Services to Solutions to People Experience (Px)

GBS organizations face increased pressure to do more with less, rapidly adapt to evolving business conditions, and maintain flexible ways-of-working, all while adopting advanced technology and digital solutions. In this challenging environment, it is more important than ever to re-imagine a refreshed vision for the GBS organization as a value-creating solution centre that is focused on delivering exceptional experience and embraced as a true business partner. In this talk, Leigh will outline Takeda Business Solutions’ approach to create a solutions-driven vision and delivery model, a focused digital agenda, exceptional people experiences, and how Takeda has embedded a culture of innovation.