Richard McLean

SVP / Head of Global Commercial Finance SAP

Richard McLean joined SAP in 2008 as the Chief Financial Officer for Australia and New Zealand and was appointed as Regional Chief Financial Officer, Asia Pacific Japan (APJ) in 2015. In this position, Richard oversaw all key field and regional HQ finance & administration functions, with responsibility for all countries in APJ, supporting annual revenue of €3.5 billion with more than 22,000 employees serving over 44,000 customers.

Day Three, 18th November 2021

10:00 AM How SAP Business Process Intelligence Can Help Create a World-Class Shared Services Operating Model

In the session, Richard McLean, Head of Global Commercial Finance at SAP, and Fabian Erbach, Business Process Intelligence Center of Excellence, will provide an overview of SAP’s approach for Business Process Intelligence in the context of Shared Services. Learn about the most recent innovations from SAP and how a large-scale organisation such as SAP is continuously improving its shared services processes with intelligent technologies.

Key Take-aways:

A successful shared services setup requires intelligently automated and standardised processes
Business Process Intelligence from SAP allows companies to quickly understand their processes and gain insights on how they can run best in a global services setup
In order to successfully improve shared services processes, companies can benefit from SAP’s Signavio solutions which enable process visibility and collaborative process improvements

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