Hear how the third-largest retailer in the world, with revenues of £60bn, is in the process of setting up GBS from scratch. Discover the challenges posed with setting up a Target Operating Model for a FTSE100 organisation, and, looking towards 2025 and beyond, what the vision of the “future state” of operations looks like for this global giant.
Determining the critical ingredients needed to build a world-class GBS
Defining the GBS concept and developing a cross-cultural, global GBS model
Formulating the business case to attain stakeholders buy-in
Changing the culture of your SSO to drive the GBS journey
SSOW Middle East | Conference Day Two: Tuesday, 10 December 2019