eBook: State of the Shared Services & Outsourcing Industry DACH 2024

eBook: State of the Shared Services & Outsourcing Industry DACH 2024


Priorities, Opportunities and Strategies: How to Succeed With Shared Services & GBS in the DACH region.

Navigating AI Disruption: Insights from the State of the Shared Services & Outsourcing Industry DACH 2024. In the dynamic landscape of the Shared Services and Outsourcing industry, a pivotal moment has arrived. Once heralded for its transactional efficiency, the sector now confronts a tidal wave of transformation, presenting both challenges and unprecedented opportunities.

The imperative lies in harnessing the appropriate catalysts for progress. Our comprehensive examination, drawing insights from 4 major leaders within Shared Services and Global Business Services across the DACH region, underscores the evolving nature of requisite skill sets. Moreover, the transition from traditional, FTE-centric frameworks to digital and virtual paradigms remains a formidable undertaking.

This ebook unveils the outcomes of our advisory board survey, shedding light on the focal points of Shared Services leaders in the upcoming year: their aspirations, objectives, and strategies to realize them. We invite you to access your complimentary copy here, made possible by the generous support of our advisory board. Thank you for your continued support in navigating the shifting currents of our industry:

  • Beate Teller, Bosch
  • Dr. Karsten Hoyer, Bayer AG
  • Benjamin Oberste-Berghaus, Deutsche Telekom
  • Christian Brumm, Zalando


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