Tauhid Abddul Jalil

Director, Customer Solutions & Operations Laiye

As a Consultant for more than a decade focusing in Intelligent Transformation & Automation, Tauhid is a keen advocate of AI technology and he has designed and delivered a wide range of solutions harnessing the capabilities of RPA, NLP, ML, Ontologies and other cutting edge techniques within AI.

Tauhid has supported and driven solutions for both the SME and Enterprise markets, helping companies embrace smart technology to evolve with smarter operations and greater returns.

Learn more at www.laiye.com/en.

Day One

9:45 AM PANEL DISCUSSION Building Data and Digital Capabilities within the GBS Model

Data, Digital Transformation, Automation and AI are the fastest growing services delivered by the shared services. This panel will discuss how the GBS model is well-suited to delivering these services to the broader business and transforming shared services into a strategic business partner. Discussion will include:

Leveraging business intelligence by creating partners to interpret and communicate data back to the business
Building up data and digital capabilities and skillsets within the GBS
The expanding role of IT within shared services

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