Tom Bangemann

Head of Data Development & Research SSON Research & Analytics

April 26: Day Two

11:30 AM A Can't Miss! The 2023 State of the Shared Services & GBS Industry Survey Highlights & Trends

SSON Research & Analytics shares highlights, trends and interpretation of survey data from the State of the Industry Survey & Report 2023. In this session, we explore trends in operating model, location considerations, technology adoption, CX and EX, among other topics.

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