Facilitated Peer-to-Peer Networking at Your Fingertips
Choose Your Group
Choose ONE group and enjoy year-round networking during your quarterly meetups. Not only will you make meaningful professional connections, but you set the agenda! Bring your questions, solicit input, ask for tips, and get ideas.
** Dates are subject to change **
Finance Focused
Accounts Payable
11:00 am - 1:00 pm ETAccounts Payable remains a lucrative opportunity for shared services: not just in terms of transactional processing but increasingly as a result of automation, AI and analytics. How are SSO leaders driving improved performant through technology? What more can they ask of these solutions? And how are they driving process optimization? Discuss these questions and compare tactics with your AP peers. Leverage this network to further your knowhow.
First meeting August 24 2022 – and quarterly thereafter.
Order-to-Cash
11:00 am - 1:00 pm ET
Facilitator: Krunoslav Mervar, Global Head of Order to Cash, Bayer
O2C remains a lucrative opportunity for shared services. Its impact on working capital is critical – not just in terms of transactional processing efficiencies, but increasingly as a result of automation, AI and analytics.
This group will discuss:
- Enabling of the new business models (e.g. eCommerce)
- Delivering superior customer experience
- Providing Cost-to-Serve visibility
- Mastering process mining to drive efficiency and automation, improve working capital and minimize sales leakage
- Value of scope extension (e.g., E2E quote-to-cash)
- Global Process Owner as enabler
- Problem areas and solutions (e.g., dispute management, errors, bad debt)
Meeting dates (all 11:00 am - 1:00 pm ET & SGT)
- Tues May 11
- Weds July 6
- Weds Oct 5
- Weds Jan 4 '23
HR Focused
Global Payroll
11:00 am - 1:00 pm ETGlobal payroll remains a lucrative opportunity for shared services: not just in terms of transactional processing, but also increasingly due to automation, AI and analytics. Payroll can do so much more than simply pay employees. That, in fact, is rapidly becoming table stakes. Organizations have yet to recognize the full potential of payroll – in terms of people analytics, for example.
First meeting is August 25 2022; and quarterly thereafter.
HR Transformation
11:00 am - 1:00 pm ET
Facilitator: Simon Brown, HR Transformation Director with Global FTSE100/Fortune500 experience
HR transformation drives modern enterprise. Join a group of like-minded peers determined to drive improved engagement and solutions to get the best out of HR services.
This group will discuss:
- HR Services: process taxonomy scope/orchestration
- People operations in hybrid model
- Employee Data Management / People Analytics
- Countering Great Resignation: Talent, retention, risk, careers
Meeting dates (all 11:00 am - 1:00 pm ET & SGT)
- Weds Aug 3
- Weds Nov 9
- Weds Feb 8 '23
- Weds May 10 '23
Digitalization
Scaling RPA
11:00 am - 1:00 pm ET
Facilitator: Joseph Peri, Chief Automation Officer at Change Healthcare
Robotic process automation remains a lucrative opportunity for shared services: not just in transactional processing, but increasingly as a result of integrating AI and analytics. Scaling RPA effectively is key to increased efficiency, higher returns, and happier employees.
This group will discuss:
- Defining ‘value’ in the context of RPA
- Citizen developers
- Integrating tools
- How to scale effectively
Meeting dates (all 11:00 am - 1:00 pm ET & SGT)
- Mon Aug 22
- Weds Nov 9
- Tues Feb 7 '23
- Tues May 9 '23
SSO/GBS Best Practices
GBS Best Practices
11:00 am - 1:00 pm ET
Facilitated by Tony Saldanha, Previously GBS Leader at P&G, Now Co-Founder of GBS Certification at Inixia
GBS is the model of choice or aspiration for most shared services. Its global reach & process ownership drive robust service delivery, and make it a prime channel to drive digital transformation. Nevertheless, challenges of running effectively, getting stakeholders on board, and communicating results are formidable.
This group will discuss:
- Leading with a service management approach
- Managing a GBS “brand”
- Creating global scope
- Defining and delivering value
- Stakeholder partnerships
Meeting dates (all 11:00 am - 1:00 pm ET & SGT)
- Weds May 4
- Thurs July 28
- Mon Oct 3
- Thurs Jan 26 '23
