Joanna Kliger Zak

Workplace, Facilities, and CRE leaders are under pressure to prove their impact using metrics that matter. Traditional cost-per-square-foot and occupancy rates no longer tell the full story. This panel brings together forward-thinking leaders who are redefining success by adopting new KPIs tied to talent, productivity, experience, and sustainability. Discover how these metrics are reshaping workplace strategies—and strengthening the business case for continued investment.

Key Takeaways:

• Unpack the next generation of workplace KPIs: experience scores, flexibility indexes, space utilization efficiency, and more
• Learn how leaders are connecting workplace data to enterprise outcomes like retention, performance, and brand equity
• Hear how new measurement frameworks are helping CRE and Facilities teams reposition themselves as strategic enablers