Enterprises are slowly and steadily increasing their automation footprint and deriving more and more business value from their existing Robotic Process Automation (RPA) investments. At the same time, the automation industry is also shifting towards amalgamating traditional RPA with Artificial Intelligence and Machine Learning technologies, thus breaking new frontiers with ‘Intelligent Automation’. All these elements are compelling enterprises to reimagine the delivery of customer value by investing in efficient internal processes, methodologies and practices.
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SSON Editorial | 01/12/2020
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