Change Management: Implementation Deal Maker or Breaker?

Why does a workshop on "sourcing change management" draw such large crowds? Deborah Kops put that very question to a full room at the 10th Annual Shared Services & Outsourcing Week in Edinburgh. "It’s a nightmare." "It’s all about the people." "If you don’t get this right – nothing will be right. The trouble is, people have not been thinking about "sourcing + change management," explains Deborah. Change management is generally tackled on its own, as a co... To continue reading this story Click Here