Executive SummaryThe uptake in outsourcing services has always had an inverse relationship with the state of the global economy and the recent economic crisis has proven to be no exception. When economies are in advanced periods of recession, most businesses plan for their survival and act on these plans when they start to see some daylight. The promise of outsourcing in today’s global economy involves substantial – and rapid - cost efficiencies for many mid-large businesses, while f...
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