What can Advisors offer a client on the outsourcing decision? "Insight to profit motives" may be one aspect. But Tony Rawlinson is pushing collaborative sourcing, which means aligning the goals of the client and the provider. The risk of clients pushing down too hard on providers is that providers try to recoup some revenues through change; the risk of clients being ill-prepared, on the other hand, is that they can be taken advantage of, commercially. Increasingly sourcing is not just abou...
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