The Shared Services & Outsourcing Network Editor | 04/17/2012
In the past, sourcing strategies depended on economies of scale. Today it is all about "economies of skill" says Peter Allen. This is because the "scale" element has really become a commodity. What is important today is leveraging skill sets. On innovation, he says, it's not a deliverable it's a way of life. If you could define innovation it would be in a contract, says Allen. And it's not so far!
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