Content

About

10 Tips on how to Leverage Shared Services

For clients considering alternative destinations for outsourcing, or for erecting a captive centre, ten lessons emerge from London School of Economics' Outsourcing Unit case studies. The companies analyzed in this report are: British Gas, Amazon, Capita, and iiNet. All have chosen to set up operations in South Africa. The four cases provide in-depth evidence of the value generated from BPO/Services delivery.

Download the report now.

Download PDF Attachment

Upcoming Events


Shared Services and BPO Week Philippines 2025

August 12 - 15 2025
Shangri La The Fort, Manila, Philippines
Register Now | View Agenda | Learn More


WorkX

August 13 - 15 2025
Boston, MA
Register Now | View Agenda | Learn More

MORE EVENTS