Deborah Kops | 04/12/2012
Backshoring challenges: Over the last decade, the support workforce has been systematically hollowed out, resulting in a dearth of thirty-somethings that can not only manage teams, but also have the technical knowledge to ensure quality and performance.
The American author Thomas Wolfe famously declared, "You can’t go home again." But when business needs change, or delivery expectations aren’t met, or governing offshore operations becomes too challenging, or the optics become unt...
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