Content

About

☰

HR Services: Driving Customer Satisfaction

Do you need help in developing HR shared services? Download the SSON/ScottMadden "6-steps to HR shared services toolkit" to get started.

Download PDF Attachment

RECOMMENDED

The 5 Invisible Reasons Employees Avoid Using Self-Service Tools
2025-06-11

6 Reasons Human Behavior is the Real ROI of Customer Experience
2025-05-30

Building a Solid EX Foundation for CX Optimization
2025-05-13

Creating a Customer-Centric GBS: Focused Goals, Feedback & Vision
2025-05-09

Upcoming Events

WorkX

February 23 - 25, 2026
Dallas, TX
Register Now | View Agenda | Learn More

Future of Finance & CFO Exchange

11 - 12 March 2026
London, UK
Register Now | View Agenda | Learn More

Shared Services & GBS Select Executive Leadership Summit

March 16 - 17, 2026
Orlando, FL
Register Now | View Agenda | Learn More

MORE EVENTS