As the Chinese marketplace is on everybody's agenda, developing the right business model to support growth is of primary importance. SSON is supporting these developments by running not one but three events in China over the next year, and has just published a report on what drives success in services delivery in that market.
Of primary importance will be data management. Automation has taken care of much of the early shared services/outsourcing gains derived from standardizing transactional processes; today, it is data management and analytics that stand center stage. The business intelligence derived from smart data will make the difference between success or failure in expanding markets like China.
Download this report to understand what data analytics will do for your operations in China.
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