February 9

• The fundamental core that allows you to drive and own business impact
• Challenges facing organizations ability to built capability and capacity today
• The six amplifiers that unlock real ROI and enterprise value from AI

Jack Gottlieb

Strategic Advisor and Fmr. VP of Global Capability & Transformation
Gaming Laboratories International, LLC

See Bio

Not every process is ready for agentic AI, and choosing the wrong starting point can create costly pilots that create little operational impact. This session introduces a practical framework for evaluating workflows against process stability, decision ownership, data access, risk, and measurable value, helping teams prioritize opportunities with a credible path to production.

Key takeaways

• Gain the ability to score candidate workflows for readiness
• Learn to avoid pilots with weak ownership or unclear value
• Explore the metrics that define success before deployment

Delivering value requires agents to do more than complete isolated tasks; they must interpret inputs, coordinate work, and operate reliably across the enterprise technology landscape. This session examines practical orchestration patterns across ERP, CRM, service, and collaboration platforms, including how to manage handoffs, exceptions, and human oversight.

Key takeaways

• Learn how agents can coordinate work across the enterprise
• Explore how to create reliable handoffs across systems
• Understand how to use human checkpoints without recreating bottlenecks

Agents need timely, trustworthy context to make decisions, yet most enterprises still contend with fragmented sources, inconsistent data quality, and complex permissions. This session explores how to build an AI-ready data layer that gives agents secure contextual access while preserving lineage, control, and confidence in the information they use.

Key takeaways

• Discover the data work that unlocks use cases
• Learn how to design secure contextual access
• Explore how to monitor data quality in production