Empowering People, Driving Performance: HR at the Heart of Shared Services
This year’s dedicated HR content will explore strategies for transforming your HR shared services whilst balancing innovation, employee experience, and scalability. You will hear case study examples on change management, how to ensure you are speaking the language of the board, how to balance local vs global business needs, why we need to keep the human in HR in the age of AI, and many more. At Shared Services & Outsourcing Week (SSOW) Europe 2025, we will be covering all aspects of the hire-to-retire life cycle whilst ensuring that we never forget that the primary focus for HR is to continue to improve the employee experience.
Gain Exclusive Insights: Learn from real-world case studies on optimizing HR shared services, including practical examples of AI implementation and strategies for balancing innovation, scalability, and employee experience.
Enhance Strategic Impact: Master the art of presenting HR data to senior leaders to demonstrate commercial value and business alignment effectively.
Future-Proof Your Practices: Explore the latest innovations in HR tech and payroll automation to improve operational efficiency and stay ahead of industry trends.
Achieve Global-Local Balance: Discover flexible frameworks for aligning global and local HR needs, maintaining compliance, and employee satisfaction across regions.
Foster Human-Centered Change: Develop strategies for effective change management and building a culture of continuous improvement that keeps the human connection at the forefront, even in the age of AI.

HR Shared Services Optimisation

Innovation and Technology in HR

Change Management and Adoption

Balancing Global and Local Needs

Strategic Leadership and Commercial Alignment

Maintaining the Human Element in HR