Provided by Inixia in Partnership with SSON
September 2025 Cohort Open for Registration
Why is Professional GBS® Certification So Important?
And yet, GBS as a practice lacks the standardization and broadly acknowledged certification that such an influential operation would be expected to have. The fact that we still see so many 'failures' is simply unacceptable. Most of these are due to a faulty approach, framework and implementation.
That is why today, more than ever, a trusted and proven methodology is key.
Professional GBS®
Masters Certification
Professional GBS® is a training course that teaches critical Global Business Services (GBS) skills. With the term ‘GBS’ often approached incorrectly, this has led to too many sub-par executions. There is a right way to execute GBS, as witnessed by the incredible success of the model in many of the Fortune 20 companies, including Procter & Gamble, where the term was first invented in the early 2000s.
That model has now been encapsulated into five training areas: GBS Foundations, Service Management, Operations Management, Transformation Management and Leadership.
This is your opportunity to become certified in GBS, entirely online!
Professional GBS® Masters Certification
September 10 - October 29, 2024
Limited Spaces Available
The program in delivered entirely online with each class
beginning at 9:00 AM ET.
Each of the five modules comes with its own professional certification. Completing each successfully, earns a sixth Professional GBS® Certification: Professional GBS Master
Professional GBS® Certification
Agenda At-A-Glance
This program is divided into 5 training areas: Foundations, Service Management, Operations Management, Transformation Management and Leadership.
The Foundations course is based on a common set of terminologies. Having a shared language is important for our discussion of the business model/operating model, understanding how to operationalize the work in GBS.
The three vertical pillars that rest on Foundations are: Service Management, Operations Management and Transformation Management.
The overarching training, Leadership, incorporates the skills and knowledge needed to truly liaise with the business. Leadership includes how to articulate the value proposition, constantly discover new opportunities for the business, reinvent a business model, automate and, importantly, build key capabilities for the business.
Program Benefits
Become certified as a GBS professional
Obtain a guided framework
Develop a framework tailored for your particular context
Create value and reduce costs
Meet Inixia's Founders
Filippo Passerini
President, Inixia
Tony SaldanhaCEO, Inixia
Each of the five modules comes with its own professional certification. Completing each successfully, earns a sixth designation: Certified GBS Professional
Testimonials
" I truly feel like I have access to the most creative and advanced thinking in the world of GBS."
“This is a great way to build the skills to make you successful in the eyes of your executive team.”
“Marvelous experience! We learned from leaders who have already been through the hard patch and then brought to us the whole pack of do’s and don’ts at the highest and best levels. It was an exciting experience.”
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