Barbara Hodge

Global Editor and Industry Analyst Shared Services and Outsourcing Network (SSON)

Barbara Hodge is Principal Analyst and Global Digital Content Editor at the Shared Services & Outsourcing Network (SSON), the largest and most respected forum for executives responsible for delivering optimized business services. Barbara is responsible for SSON's global digital content – including specialist reports – which cements SSON's position as the most trusted resource for practitioners from around the world. As the voice of SSON, she ensures the content reflects current trends and opportunities to help SSO leaders continuously drive performance.

Email: barbara.hodge@ssonetwork.com

Day One, 26th April 2021

11:00 AM SSON Analytics Presents Finance Shared Services Trends & Benchmarks

Shared Services and Global Business Services are set to double down on finance digitisation to reach new heights in service delivery. During this data rich session, attendees will receive highlights from SSON’s State of the Industry Survey 2021, providing insights on end-to-end process performance, governance, technology and world-class benchmarks. Attendees will also participate in a live demonstration of SSON Analytics various benchmarking tools.