Binu Surendranath

Great process governance has two important aspects: leadership and the management of standards and practices. Both are important and vital to the establishment of a smooth-running end-to-end process. In recent times, digital transformation has helped cascade new processes across organizations by rolling out operating procedures and policies organization-wide, but how easy is it to implement and are their other ways? This session looks at this, focusing on:

• Creating a single source of truth for your process

• Engaging everyone in your organization and ensuring effective knowledge management

• Assigning roles, responsibilities and accountability