Discover the top five takeaways from HR SSOW that every HR shared services leader needs to know. In this candid recap, Amy Wang dives into what truly drives effective transformation—from redefining global harmonization and AI readiness to the real value of dashboards, behind-the-scenes leadership, and learning from failure. Whether you're scaling rapidly or navigating complex change, these insights offer a grounded roadmap for evolving your HRSS model with clarity, flexibility, and impact.
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