Frontline workers power our businesses—but are too often left behind by digital HR experiences. Static portals and desktop-first tools don't serve a nurse on a night shift, a warehouse associate on the floor, or a sanitation worker on the road. It's time to reimagine how HR Shared Services reaches people where they are—on mobile, in tools they use, with information they need. This session explores how leading organizations are shifting away from monolithic HR portals and embracing micro front ends, in-app widgets, SMS, and WhatsApp to deliver personalized, task-driven support. We’ll also examine the human impact: How do we build trust with frontline employees who may not even know they have benefits—or who don’t feel like HR is for them? This is more than tech. It’s access, inclusion, and dignity by design.
Check out the incredible speaker line-up to see who will be joining Stacy.
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