10th September 2025
9:00 am - 9:30 am
EDT
Beyond Automation: Laying the Groundwork for Agentic AI in Shared Services
Jeremy Segura -
Director Global Automation,
Experian
Is your automation strategy ready for what’s next? As traditional RPA reaches its limits, forward-looking organizations are laying the groundwork for the next frontier: agentic AI. In this session, we’ll take you inside our transformation journey, from the early days of rule-based bots to our first steps toward intelligent, autonomous operations.
9:45 am - 10:15 am
EST
The Human Edge: Leading Enterprise Transformation with Agentic AI
Doug Shannon -
Global intelligent automation and Generative AI Thought leader,
PSI CRO
Is your enterprise ready for the era of human-first AI? As AI becomes more autonomous and capable, the real opportunity lies in systems that don’t replace people, but amplify them. In this session, we’ll explore how agentic AI is unlocking a new kind of enterprise transformation, one that’s built around human intent, creativity, and decision-making.
