Jeremy Segura is a Global Automation Director with 15+ years of experience driving process improvement, innovation, and technology adoption across multiple industries. He has been leading the Global Automation team in Experian for 6 years, and has been instrumental in scaling enterprise RPA programs, embedding AI-powered solutions, and advancing the adoption of emerging agentic AI technologies. His work focuses on combining governance, change management, and quality assurance to deliver measurable business impact while preparing organizations for the next generation of intelligent automation.
10th September 2025
9:00 AM Beyond Automation: Laying the Groundwork for Agentic AI in Shared Services
Is your automation strategy ready for what’s next? As traditional RPA reaches its limits, forward-looking organizations are laying the groundwork for the next frontier: agentic AI. In this session, we’ll take you inside our transformation journey, from the early days of rule-based bots to our first steps toward intelligent, autonomous operations.
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