We’ve been trying to automate order-to-cash for some 20 years now, but data from SSON Research & Analytics shows that the results are mixed at best. With the ‘permanent crisis’ the world is in today, cash is understandably of paramount importance to business. Which makes it surprising that, until now, so much of the focus has been on procure to pay. However, in the last few years the attention on OTC has increased, the tools have also improved, and AI has taken what’s possible, to the next level.
In this year’s event, we’ll be exploring how organizations can look to confidently forecast and predict future cash-flow. How they can deploy automation and even AI tools to generate revenue and create elevated customer experience. We’ll also be examining the benefits of expanding order-to-cash, to opportunity-to-cash and incorporating sales into the GBS, for additional impact.
Key Topics:
Streamlined Sessions and Bite-Sized Info: Only 4, 30-minute sessions per day so you can fit them around your schedule
On-Demand & Flexible Learning: All sessions are recorded so you can watch wherever and whenever suits you
Front-of-Mind Topics: We zoom in on the most-talked about topics within shared services today and add practical examples of how GBS’ are applying solutions
Educational and Career Developing: CPE points are available on all of our online events to help you maximize your working day and prioritize your own career progression