Unlocking the Future of Cash Flow: Advancements in Order-to-Cash Automation and AI

We’ve been trying to automate order-to-cash for some 20 years now, but data from SSON Research & Analytics shows that the results are mixed at best. With the ‘permanent crisis’ the world is in today, cash is understandably of paramount importance to business. Which makes it surprising that, until now, so much of the focus has been on procure to pay. However, in the last few years the attention on OTC has increased, the tools have also improved, and AI has taken what’s possible, to the next level.

In this year’s event, we’ll be exploring how organizations can look to confidently forecast and predict future cash-flow. How they can deploy automation and even AI tools to generate revenue and create elevated customer experience. We’ll also be examining the benefits of expanding order-to-cash, to opportunity-to-cash and incorporating sales into the GBS, for additional impact.

Key Topics:

  • AI & Generative AI in O2C: Exploring the potential to maximize cash-flow
  • Automating Order Processing, contract management, billing, Cash Application and more!
  • From historical, to predictive and prescriptive data!
  • Disputes, Billing, Sales, Quotes: Which sub-processes can you bring into GBS?
  • Customer Experience: Balancing personalized service with economies of scale
  • Impact metrics to track: DSO, DPO, ADD




    We Make Digital Events Productive and Easy

    There is a common misconception that online conferences are often days long undertakings where you’re strapped to your desk with unengaging PowerPoint slides, however SSON’s Digital Summits all operate under the following four pillars to make the most out of your time:

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    Streamlined Sessions and Bite-Sized Info: Only 4, 30-minute sessions per day so you can fit them around your schedule

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    On-Demand & Flexible Learning: All sessions are recorded so you can watch wherever and whenever suits you

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    Front-of-Mind Topics: We zoom in on the most-talked about topics within shared services today and add practical examples of how GBS’ are applying solutions

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    Educational and Career Developing: CPE points are available on all of our online events to help you maximize your working day and prioritize your own career progression

    How do I join the online conference?

    Register above using the form and your login will be emailed to you a week before the event. Your session access links and final agenda will be emailed to you one week prior to the conference.

    How much does it cost to attend?

    The Future of Order-to-Cash Digital Summit is complimentary to attend.

    Where is it located?

    This is an online conference, which means that it can be accessed anywhere in the world through a desktop, laptop, mobile device or tablet.  Audio and presentation viewing is accessed through an internet connection.

    Can I access the slides post-event?

    All presentations will be available after the conference via the on-demand recording link.   When presenters have also approved for their slides to be available for download they will be made available in the Resource List folder inside the session and also in the digital gift bag post-event.