Lorena Espinosa

O2C Value Creation Consultant Mars

Lorena is a strategic finance and operations executive with 20+ years of global leadership experience across Global Business Services (GBS), compliance, audit, risk management, and end-to-end process transformation. She is experienced in driving global standardization, operational efficiency, and process excellence in complex, matrixed organizations.

Agenda Day 1

9:45 AM Panel Discussion: Back to Basics: Determining the Fundamentals of a Great O2C Process

There is a huge amount of discussion around cutting-edge topics such as AI and process intelligence, however no matter how revolutionary the technology may be, it will make little impact on the business if the fundamentals aren’t in place. In this session, our panelists will share their non-negotiables for a successful order-to-cash process, including:

· Establishing a smooth end-to-end process for order to cash

· Skills and talent: What are the fundamental skills your O2C team needs to have

· Cross-functional collaboration and priority setting for O2C teams

· Overcoming data challenges to take your O2C process to the next level

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Email: enquiry@iqpc.com