Jason Leavitt

As such a high visibility and complex function, payroll has been somewhat left off the list when it comes to digital transformation. However, in the last few years payroll solutions have advanced so much that the benefits are becoming hard to ignore. Alongside this, the need for agility when the business is expanding or shrinking and reliability within a volatile global economy mean that executives are more open than ever to implementing solutions that can help. On a mission to improve the payroll process and customer experience, this case study will highlight how UPS is beginning their payroll project implementation, lessons from the past and present, and what’s on the horizon.