July 19, 2022

Automation, AI, People Experience & Emerging Trends


As such a high visibility and complex function, payroll has been somewhat left off the list when it comes to digital transformation. However, in the last few years payroll solutions have advanced so much that the benefits are becoming hard to ignore. Alongside this, the need for agility when the business is expanding or shrinking and reliability within a volatile global economy mean that executives are more open than ever to implementing solutions that can help. On a mission to improve the payroll process and customer experience, this case study will highlight how UPS is beginning their payroll project implementation, lessons from the past and present, and what’s on the horizon. 

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Chris Darling

Vice President, GBS Finance Operations
UPS

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Jason Leavitt

Vice President, Global Business Services
UPS


9:45 am - 10:15 am EST 6 Reasons Why Payroll Vendor Consolidation is Critical for Hypergrowth

Jennifer Kelly Greene - Senior Director, Global Payroll, Payroll Tax, Global Mobility, Otis Elevator Co.

Along with the boost in interest in global payroll, the term global payroll consolidation has turned into a real buzzword...and for good reason! Organizations benefit from standardization, increased data visibility, compliance and data security, better insights into payroll costs, and happier teams. During this session, attendees will learn how to:

  • Manage local payroll providers by integrating them into a single cloud-based platform
  • The right way to approach, manage and measure consolidation efforts
  • Utilize new available resources in the most efficient manner
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Jennifer Kelly Greene

Senior Director, Global Payroll, Payroll Tax, Global Mobility
Otis Elevator Co.


10:30 am - 11:00 am EST Enhancing People Experience from Payroll Services

Sudhir Kumar - Global Head of Payroll, Nokia

Research shows that engaged employees are much more productive than their peers. Employee experience from payroll is a key contributor to employee engagement. In the ever changing post pandemic work situation, employee experience has become more and more important topic as lesser physical interactions take place between employees and HR. To keep employees engaged, payroll is giving a lot of focus on enhancing people experience. During this session we will discuss:

  • The recent trends and examples of ways to improve people experience from payroll services
  • What should we expect in the future towards enhancing people experience
  • How cloud-based platforms, automation and analytics insights directly contribute to an enhanced employee experience
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Sudhir Kumar

Global Head of Payroll
Nokia