James Newell

Head of Business Process Excellence / Operational Excellence Lapp Group

Day One, Tuesday, May 10, 2022

10:30 AM FIRESIDE CHAT Using the Right KPIs to get Leadership Buy-in to Process Tools

James Newell has spent his career helping companies with 160 year+ legacy systems transform. However, in the midst of Covid-19, he found that it was a challenge to engage transformation and leadershift in a more remote workforce. This session will discuss how process mining can map and optimize SAP processes to engage leaders into taking ownership of them by utilizing two kinds of KPIs to assess the opportunity to automate a process.