It may come as a surprise to many first-time buyers of process mining tools, but enterprise data, applications and processes need to be prepared before they’re fed into the process mining tools. So how do you decide when and where to use process mining, and whether it’s the right solution within the myriad of other tools?
Field of Study: Computer Software & Applications 0.6 CPEs
Like any other large financial institution, Standard Bank struggled with process management and documentation. There was a need to get something useful and accessible for frontline staff and customers. Standard Bank combined a cloud-based and collaboration tools, Kryon AWS Platform, and an overall process management approach.
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James Newell has spent his career helping companies with 160 year+ legacy systems transform. However, in the midst of Covid-19, he found that it was a challenge to engage transformation and leadershift in a more remote workforce. This session will discuss how process mining can map and optimize SAP processes to engage leaders into taking ownership of them by utilizing two kinds of KPIs to assess the opportunity to automate a process.